Chatbots are transforming customers experience about financial services
The rapid evolution of smartphone technology has changed the approach to the potential or current customers. It’s already imposed on the businesses of any kind to find a way to use communication channels that can easily get to the customers through their smartphone as their main communication tool. As chatbots continue to reduce operating costs for enterprises, their use on the market spreads. Chatbot marketing, payments, processing, and service are different segments chatbots can work in—but when it comes to chatbot revenue, service has a majority of the market share. It has......
Mobile money grow in 2020
More than one billion mobile money accounts were registered in 2020 and over two billion US dollars...
