Payment Platform for DR Congo

Conception and implementation management of a multi-channel (USSD, WhatsApp, SMS, Telegram, Web, ATM) payment platform for a banking group in DRC (Democratic Republic Congo).

Digital banking has become a staple in the banking business in emerging markets, especially in Africa where mobile has become an essential channel for the client to interact with their financial service provider. Equity bank has always been in the forefront of bringing technologies to facilitate the life of their customers and increase the financial inclusion in all the countries they have been operating.

This is particularly true for the Democratic Republic of Congo where we develop together a powerful platform to ensure interoperability of all these channels in a seamless and integrated way. By combining mobile wallets, point of sales, ATMs, agency banking, mobile banking, instant messaging and traditional branches all together in one unified platform, we created a unified access for customer to use the banking services anywhere and with any device allowing Equity DRC to become the technological leader for digital services in the country.

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